Privacy Policy
Last updated: April 5, 2026
DeedCore LLC ("DeedCore," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website deedcore.ai or use our services.
Information We Collect
We may collect the following types of information:
- Contact Information: Name, phone number, email address, and practice address provided through our onboarding process or when you contact us.
- Call and Message Data: Records of phone calls handled by our AI voice system and SMS messages sent through our platform on behalf of dental practices.
- Appointment Data: Scheduling information including dates, times, and appointment types.
- Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited.
- Payment Information: Billing details processed through our third-party payment processor (Stripe). We do not store credit card numbers.
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our AI voice and messaging services
- Send appointment confirmations, reminders, and follow-up messages via SMS and voice
- Send post-appointment review requests via SMS and email
- Respond to missed calls with automated text-back messages
- Generate performance reports for dental practice clients
- Process payments and manage billing
- Communicate with you about your account and our services
- Improve and optimize our services
SMS and Voice Communications
By providing your phone number to a dental practice using DeedCore's services, you consent to receive automated SMS text messages and AI-powered voice calls related to your dental care, including:
- Missed call follow-up messages
- Appointment booking confirmations and reminders
- Post-appointment review requests
- General practice communications
Message frequency varies. Message and data rates may apply. You may opt out of SMS messages at any time by replying STOP to any message. Reply HELP for assistance. Opting out of SMS will not affect voice call services.
Information Sharing
We do not sell, rent, or trade your personal information to third parties. We may share information with:
- Dental Practice Clients: We share relevant appointment and communication data with the dental practice you are a patient of.
- Service Providers: We use third-party vendors for telephony, SMS delivery, hosting, and payment processing. These providers are bound by contractual obligations to protect your data.
- Legal Requirements: We may disclose information if required by law, regulation, or legal process.
Data Security
We implement commercially reasonable security measures to protect your personal information. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. Upon termination of a client relationship, we will delete client-specific data within 30 days unless otherwise required by law or requested in writing.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of SMS communications by replying STOP
Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
DeedCore LLC
Email: bjobanion@gmail.com
Website: deedcore.ai